Workstation
Overview
HIGH / CRITICAL IN QUEUE · 0
Leads in
—
7d intake
Open backlog
0
not closed
Clearance
0%
0 closed
High / critical
0
live queue
Warehouse hold
0
not promoted
Exceptions
0
open queue
Intake & case volume
Leads vs opened · last 7 days
Pink = leads · Blue = cases opened
Workload mix
Status · priority · category
Unit health matrix
Open load by unit and priority — click a cell to drill
| Unit | critical | high | medium | low | Health |
|---|
Needs attention
High queue and open exceptions
No high / critical cases.
No open exceptions.
Category mix
Cases by category
Drill-down all units
Latest updated cases
| Ref | Title | Unit | Status |
|---|